Accessibility

At Avartek Ltd, we are committed to making our website accessible and easy to use for as many people as possible, including people with disabilities.

We continually work to improve the accessibility and usability of avartek.co.uk and aim to provide an inclusive online shopping experience across different devices, browsers and assistive technologies.

Our Accessibility Approach

We aim to follow recognised accessibility best practices and work towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonably possible.

These guidelines provide recommendations for making websites more accessible to people with a wide range of accessibility needs.

Using Our Website

We aim to make our website straightforward to navigate and use.

Where reasonably possible, we work to ensure that:

  • Website content is clearly structured and easy to understand
  • Text has appropriate readability and contrast
  • Links and buttons are clearly identifiable
  • Pages can be navigated using a keyboard
  • Images include appropriate alternative text where relevant
  • Forms and input fields have clear labels and instructions
  • The website can be enlarged without unnecessarily restricting access to content
  • The website works across commonly used desktop, tablet and mobile devices

We continue to review and improve these areas as our website and product catalogue develop.

Changing Text Size and Zoom

Most modern web browsers allow you to increase or decrease the size of website content using their built-in zoom controls.

On Windows:

  • Ctrl and + — Zoom in
  • Ctrl and - — Zoom out
  • Ctrl and 0 — Reset zoom

On Mac:

  • Command and + — Zoom in
  • Command and - — Zoom out
  • Command and 0 — Reset zoom

You can also normally adjust text size, zoom, contrast and other accessibility settings through your browser, computer, tablet or mobile device.

Browser and Device Compatibility

Avartek.co.uk is designed to work across modern desktop computers, laptops, tablets and smartphones.

We aim to support current versions of commonly used browsers, including:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari

For the best experience and improved security and accessibility, we recommend keeping your browser and operating system up to date.

Older or unsupported browsers may still be able to access parts of our website, but some functionality, layouts or visual elements may not display or operate as intended.

Assistive Technologies

We aim to make our website compatible with commonly used accessibility features and assistive technologies where reasonably possible, including keyboard navigation, browser zoom and screen-reading technologies.

Because combinations of browsers, operating systems and assistive technologies vary, we cannot guarantee that every feature will operate identically with every configuration.

If you experience a problem, please let us know so that we can investigate it.

Third-Party Content and Services

Some parts of our website may use services, applications, payment facilities or content provided by third parties.

While we aim to work with reputable providers, some third-party content or functionality may be outside our direct control and may not meet the same accessibility standards as the rest of our website.

If a third-party feature prevents you from completing a purchase or accessing important information, please contact us and we will try to provide reasonable assistance or an alternative way to access the information or service where possible.

Ongoing Improvements

Accessibility is an ongoing process.

As our website develops, we aim to review its content, functionality and design and make reasonable improvements where accessibility issues are identified.

Our website contains a large and continually changing product catalogue, so occasional accessibility issues may arise despite our efforts to identify and correct them.

Reporting an Accessibility Problem

If you experience difficulty accessing any part of our website, find content that is difficult to use, or identify an accessibility issue, please contact us.

Email: support@avartek.co.uk

To help us investigate the issue, please provide where possible:

  • The page or product you were trying to access
  • The website address (URL) of the affected page
  • A brief description of the problem
  • The browser or device you were using
  • Any assistive technology you were using, if relevant

We will review accessibility feedback and aim to resolve reasonable issues as quickly as practicable.

Alternative Assistance

If an accessibility issue prevents you from obtaining product information or completing an order through our website, please contact our Customer Support team at:

support@avartek.co.uk

Where reasonably possible, we will assist you with the information you require or provide an alternative means of accessing it.

Contact Us

If you have any questions, suggestions or feedback regarding the accessibility of Avartek.co.uk, please contact:

AVARTEK LTD
Unit 6A, Listers Mill
Beamsley Road
Bradford
West Yorkshire
BD9 4SQ
United Kingdom

Email: support@avartek.co.uk

We welcome accessibility feedback and use it to help improve the experience we provide to all Avartek customers.